This email (inquiry@kouwell.com.tw) is exclusively for Sales. For technical issue, please refer to Products Technical Support below.
Products Technical Support
>>Taiwan
For voice assistance : 886-2-27831166Ext. 550~551 or E-mail us to: support@kouwell.com.tw or fax your correspondence to: 886-2-27835500
Return Merchandise Authorization ( RMA ) services
>>Taiwan
Please fax your request to (02)2783-5500 or contact your sales representative. A Kouwell official RMA request form is necessary. Information regarding Model#, Serial #, and Invoice # should be completed before fax or email to us. To obtain an official RMA request form.
You may go directly to Koutech or Kouwell for product
support. For defective product return, please contact
your local distributors for repair or replacement.